Care philosophy

We constantly strive to reach extremely high standards and we have had four consecutive inspections from the Care Quality Commission without any recommendations or requirements. We received a good score for the overall running and management of the home and an excellent score for staffing and our entertainments and independent daily living programme.

We aim to deliver person centred care based on full assessment, capturing person centred preferences. We have a key working system in place which gives each Service User their own support worker.

Service Users are helped to develop strategies to manage their mental health and thereby limiting the effects of their illness and enabling them to live independent lives. They are encouraged to develop a sense of responsibility and Regular 'Service User meetings’ are held where residents can voice their opinions on all aspects of their care and support.

In respecting their choices we encourage them to be as independent as possible, which is why we call ourselves a Care Home. This is all formally documented and forms are completed in confidence by each resident to evaluate and ensure improvement in all areas.                                                                                                                                                                     

Admissions Procedure

Prospective Service Users will be invited to visit and meet the staff in order to assess the facilities and suitability of Chesterholm Lodge before moving in on a one month trial basis.

New Service Users will be admitted on the basis of a full assessment undertaken by our experienced assessors, to which the Service User, his/her representative and relevant professionals have been party.

For individuals referred through Social and Health Care, the summary of their existing assessment and Care plan will be taken into careful consideration.             

Admission assessment will include: personal care & well-being, diet & weight including dietary preferences, sight, hearing &communication, oral health, foot care, mobility &dexterity, history of falls, continence, medication use, mental state & cognition, social interests, hobbies, religious & cultural needs, personal safety & risks, and family involvement.

From the Admission procedure, a Plan of Care for Daily Living will be prepared, which will form the basis of the care to be provided, and will also provide a yardstick for measuring whether appropriate care is being delivered.

Service Users who use our service can expect to have their privacy, dignity and independence respected at all times and to be involved in decisions about their care and support. Service Users will be treated with consideration and respect and will be actively encouraged to be involved in decision making within the home.

Terms of Business - The Care Quality Commission (CQC) is the independent regulator of all health and adult social care in England and was set up on the 1st April 2009. Their aim is to make sure better care is provided for everyone, whether that’s in hospital, in care homes, in people’s own homes, or elsewhere. The CQC regulates our business and we are obliged to give you this Statement of Purpose. Use this information to decide if our services are right for you.
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